Shop Direct

Shop Direct, the UK’s largest home shopping business, is investing in personalisation, mobile and customer experience. Under the direction of chief executive Alex Baldock, Shop Direct is transforming from a catalogue business into a world-class digital leader.

Shop Direct

Think differently

Henry birch 2018

Retail resolutions 2019: Henry Birch, Barry Williams and others


As the new year nears, retail leaders share their resolutions for 2019 with Retail Week.

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