John Lewis

With 46 stores across the UK, leading upmarket department store John Lewis has been investing in technology in a bid to become a truly omnichannel retailer, offering a seamless customer experience.


Think differently

George MacDonald

Leader: Tumultuous times demand unconventional thinking


The surprise appointment of Ofcom boss Sharon White to succeed Sir Charlie Mayfield as chair of the John Lewis Partnership was unforeseen, but not unwelcome.

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