The Post Office, Outgoing CEO – Retail

Debbie Smith v2


Debbie joined Post Office in January 2018 as CEO Retail. Prior to this she worked at Boots the Chemist where her career spanned 29 years in a number of senior roles.

These included Stores Director in the UK and Managing Director of Boots Ireland, where she was also on the boards of Business in the Community Ireland and Retail Ireland.   

As CEO Retail at Post Office, Debbie is accountable for the leadership and future development of the largest retail network in the UK with over 11,500 Post Office branches and 14,000 Payzone locations. She is also accountable for the mails, retail, bill payments and banking customer service propositions.

Debbie is also Chair of Payzone Bill Payments and a Director of First Rate Exchange Services. 

As a mum of three grown up children, Debbie is well aware of the challenges facing women through their careers and is delighted and honoured to be an ambassador for Retail Week’s Be Inspired campaign. She has coached and championed women leaders throughout her career and is passionate about helping others be their best self more often.