What do we actually mean by innovation? And what separates something genuinely innovative from something simply new? Find out in this new infographic.
Innovation is the lifeblood of retail. The need to grow sales, better serve the customer and gain an advantage over the competition has driven game-changing innovations for generations.
These include the first wave of self-service checkouts in the early 20th century, the magic mirrors and contactless payment systems of today, RFID tagging, loyalty cards and click-and-collect.
To download the accompanying report, Innovation in retail – separating the genuinely innovative from the simply new products and services, click here.
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