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Technology

Waitrose Continues to Evolve its Customer Experience with InMoment.

To discover how Waitrose has taken customer satisfaction to a new level with InMoment click here.

House of Fraser is the latest retailer to look outside of retail for digital talent

Blog: Why retailers are looking outside the industry for digital talent

House of Fraser is the latest retailer to look outside retail for talent, having turned to the US financial industry for a high-level digital recruit.

Very Exclusive

RFID blog: Exposing the top five myths of RFID technology in retail

Ten years ago RFID was going to set the retail world on fire, and then nothing happened – leaving a number of myths about the technology to spread.

Alison Deighton

Comment: How can retailers avoid creating the next cyber-attack headline?

Data protection hit the headlines again this weekend after Carphone Warehouse revealed it had suffered a significant data security breach.

Stocktakes using RFID save retailers time and money

RFID blog: How to revolutionise retail inventory with RFID

Accurate, real-time stock information is now a reality for retailers using RFID when it comes to completing their stocktakes.

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