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Technology

Waitrose Continues to Evolve its Customer Experience with InMoment.

To discover how Waitrose has taken customer satisfaction to a new level with InMoment click here.

Amazon Dash button

Blog: How can the retail supply chain adapt for the internet of things?

Planning for the internet of things is one way supply chain companies can get ahead in their competitive sector, says Katie Barker.

Retailers such as Marks & Spencer are already embracing the use of technology in-store

Comment: Rushing to have the latest in-store technology is not always wise

QR codes were once part of a store’s visual merchandising and graphics package, but often not a penny was added to the bottom line.

Apple Watch

Comment: There's a good reason there are no queues for Apple Watch

Unlike other Apple launches, the tech giant doesn’t want people to queue for its watch. But the days of queuing are not over.

MS_PARIS_07

Comment: M&S must accelerate the pace of change for continued success

Marks & Spencer’s latest results could show that Bolland’s strategy has begun to bear fruit, but continued improvement is still needed.

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