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Technology

Waitrose Continues to Evolve its Customer Experience with InMoment.

To discover how Waitrose has taken customer satisfaction to a new level with InMoment click here.

With Christmas fast approaching, the wonderful and sometimes weird internet of things will change how people live and shop.

Comment: Online shoppers are ready for a connected Christmas

With Christmas fast approaching, the wonderful and sometimes weird internet of things will change how people live and shop.

Big data is an essential tool for retailers but it shouldn’t get in the way of good old-fashioned intuition and judgement.

Comment: Retailers should not let big data cloud the big picture

Big data is an essential tool for retailers but it shouldn’t get in the way of good old-fashioned intuition and judgement.

Mobile payment technology is increasingly important in retail

Comment: Investing in retail is increasingly about technology investment

Virtually every list of tech start–ups includes a high proportion of enterprises aimed at the retail sector, mobile or ecommerce. 

Showrooming has become a problem for some bricks and mortar retailers

Comment: Three clever omnichannel ways to combat showrooming

Some savvy global bricks and mortar retailers are finding creative ways to recapture sales lost to online competitors. It’s just a matter of fine-tuning online and in-store offerings.

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Cancer Research UK

Regional Retail Manager (Manchester, S.Yorkshire, Midlands, East Anglia)

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