There’s one month to go to get entries in for the BT Retail Week Technology Awards.
At a show that’s big on emphasising the importance of ecommerce to future growth, it was refreshing to hear so many industry leaders talking up the value of physical locations at the National Retail Foundation’s (NRF) show last week.
Mobile traffic has been growing at a reliably fast pace for the past few years, but during Christmas it rocketed.
Why should so much of retail in store be tethered to the till? For example, the payments we take, and the employee engagement of offering customers the opportunity to become part of the brand community, or the query of stock location.