Don't miss this week
Waitrose has notched up a record grocery market share as its sales outperformed the market, the latest Kantar data showed.
Read the Retail Week Customer Insight supplement as a fully digital edition.
Retailers including Shop Direct have joined forces to share data with one another in a bid to curb online fraud collaboratively.
Online checkouts have not moved on in 20 years and are holding back sales, says former Asos international director Jon Kamaluddin.
August 11 marks the 20th anniversary of an event that altered the landscape of retailing forever – the first online purchase.
Shoe retailer Office has apologised to customers after revealing its website has suffered a security breach.
A Morrisons employee has been arrested in the wake of a major breach of staff payroll data at the retailer.
Few would argue that retail has undergone significant transformation the last couple of decades.
Hot on the heels of US retailer Target suffering a huge data breach in December, it has merged that more than 2,000 Tesco customers’ email addresses and passwords were posted online yesterday after data stolen from other sites was compiled by hackers.
Another month, another two data security breaches – this time for Sears Kmart and now possibly Staples. But that’s just the USA’s concern, right?
Is Apple’s near-field-communication (NFC) smartphone another example of the retailer allowing others to pioneer a technology before presenting an accessible solution?