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Digital edition

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

20th anniversary of ecommerce

Video: Online retail celebrates 20th anniversary of first sale Video

August 11 marks the 20th anniversary of an event that altered the landscape of retailing forever – the first online purchase.

Office has apologised to customers after revealing its website has been the subject of a security breach.

Office apologises after website security breach

Shoe retailer Office has apologised to customers after revealing its website has suffered a security breach.

Morrisons has successfully used mobile phone location data to encourage new shoppers into its stores

Morrisons employee arrested as part of investigation into payroll data leak

A Morrisons employee has been arrested in the wake of a major breach of staff payroll data at the retailer.

Payroll data has been stolen from Morrisons

Morrisons payroll data stolen and published online

Data from Morrisons’ staff payroll system has been stolen, published on the internet and sent on a disk to a newspaper. 

Target chief information officer resigns

Target chief information officer resigns

The chief information officer of US retailer Target has resigned following a huge security breach last year.

David Smith

Comment: Retail's future is virtual and social, with a dose of science fiction

Few would argue that retail has undergone significant transformation the last couple of decades.

Making data secure is getting harder

Analysis: Are retailers facing a new breed of cyber attack?

Hot on the heels of US retailer Target suffering a huge data breach in December, it has merged that more than 2,000 Tesco customers’ email addresses and passwords were posted online yesterday after data stolen from other sites was compiled by hackers.

Is Apple’s NFC smartphone another example of the retailer allowing others to pioneer a technology before presenting an accessible solution?

Comment: Apple's NFC iPhone can leapfrog the competition

Is Apple’s near-field-communication (NFC) smartphone another example of the retailer allowing others to pioneer a technology before presenting an accessible solution?

Morrisons suffered a data breach last week

Comment: The legal implications of the Morrisons data theft

Morrisons’ statement following its serious data breach incident - reported as a theft - of payroll data suggested the theft was the work of an insider, rather than an external breach.

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