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Digital edition

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Customers are asked to log-in as they enter to receive a personalised experience

Innovation: A personalised menswear shop that talks to its customers Video

The Dandy Lab is seeking to create the first “interactive lifestyle emporium” where technology will be used to tailor the shopping experience around a customer’s interests.

The Localz team

Mobile location start-up Localz wins John Lewis’s JLab

Localz, a start-up specialising in micro-location technology, has won John Lewis’ technology incubator competition JLab.

House of Fraser will be collaborating with Caffe Nero, launching its click-and-collect service in a coffee shop in Cambridge.

House of Fraser to launch click-and-collect service in Caffè Nero

House of Fraser customers will next month be able to pick up high heels with their flat whites as the retailer introduces its click-and-collect service to a Caffè Nero coffee shop.

Wearable technology such as internet-connected badges and clothing are only five years or so away from being used in store at Tesco, chief information officer Mike McNamara said at Retail Week’s Technology and Ecommerce Summit today.

Tech & Ecomm Summit: Wearables and robots five years away, says Tesco’s McNamara

Wearable technology such as internet-connected clothing is only five years away from being used in-store at Tesco, chief information officer Mike McNamara said at Retail Week’s Tech & Ecomm Summit.

House of Fraser is rolling out beacon technology in mannequins at its click and collect store in Aberdeen.

House of Fraser trials beacon technology in mannequins

House of Fraser is rolling out beacon technology in mannequins at the retailer’s click-and-collect store in Aberdeen.

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