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Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Deutsche Telekom believes the connected home will be like \'Tesco Clubcard on speed\'

Smart home personalisation will offer retailers ‘Tesco Clubcard on speed’

The personalisation opportunities offered by the smart home could open up a world of possibilities to retailers, argues Deutsche Telekom.

The Hermes Grand Prix Award winner Argos, Hub and Spoke Supply Chain Transformation

Argos and Tesco among winners at The Hermes Retail Week Supply Chain Awards

The top talent in UK retail supply chain gathered at the Hermes Retail Week Supply Chain Awards 2015 in London last night.

Walmart to test in-store texting service

Walmart to trial texting customers location of products when in-store

Walmart is trialling an SMS-based customer service tool that will text directions to products in its stores.

M&SLoft hacks

M&S uses virtual reality headsets to launch Loft homewares range

Marks & Spencer is hosting a series of pop-up virtual reality ‘hacks’ to mark the launch of its new Loft homewares range.

Dixons Carphone\'s Pinpoint tech

Tech & Ecomm: ‘Tech should not overtake human interaction’, says Dixons Carphone

Dixons Carphone chief marketing officer Julian Diment argues technology should not be allowed to overtake human interactions when being introduced in-store.  

Primark’s in-store design and competitive pricing looks set to make its mark on Boston.

Comment: Primark’s impressive Boston store draws the crowds

Primark’s American invasion is under way and the retailer’s in-store design and competitive pricing looks set to make its mark on Boston.

Shoppers will expecte more for retailers\' tech offers

Comment: A reality check for retailers on the challenges of the 'new normal'

For any retailer seeking to understand the business model of the future, it is vital to understand how shopper attitudes and behaviours are changing.


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