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Technology

Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Tesco is scrapping its “unexpected item in the bagging area” alert as part of plans to make self-service checkouts less “shouty” and “irritating.”

Tesco scraps 'unexpected item in bagging area' alert from self-checkout

Tesco is scrapping its “unexpected item in the bagging area” alert as part of plans to make self-service checkouts less “irritating.”

Trinity Leeds has become the first shopping centre in Europe to integrate the Apple Watch and Apple Wallet into its loyalty scheme, its bosses claim.

Trinity Leeds integrates Apple Watch and Wallet into its loyalty scheme

Trinity Leeds bosses say it is the first shopping centre in Europe to integrate the Apple Watch and Wallet into its loyalty scheme.

Jaeger will offer customers digital receipts later this year

Jaeger to bolster in-store digital technology as part of turnaround plan

Jaeger is to launch a raft of tech initiatives including equipping staff with iPads as it seeks to improve customer experience.

Retail Week Breakfast Briefing

Breakfast briefing: Retail news on Ikea, Morrisons, Sainsbury's and more

Retail news round-up on July 20, 2015: Ikea first to promise living wage, Morrisons staff jailed over data leak, Sainsbury’s boss vows store reinvention and food suppliers hit by price war.

Facial recognition

Seven in ten UK shoppers find facial recognition technology 'creepy'

68% of UK shoppers would find facial recognition tech that identifies age to display recommendations ‘creepy’, according to RichRelevance.

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