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Courier firm Yodel has suspended collections from distribution hubs after an unprecedented surge in demand following Black Friday.
Read the Retail Week Customer Insight supplement as a fully digital edition.
Poundworld is investing in a major overhaul of its IT systems to support its growth ambitions as it aims to double its store portfolio over the next five years.
Nordstrom is to trial full-length interactive mirrors that provide customers with information about the products they are trying on.
Consumers are forecast to spend £42.4bn this Christmas, a £1.5bn increase on last year, according to statistics released by Deloitte.
John Lewis is poised to step up its focus on store-based omnichannel projects next year in a bid to make its customer offer more personalised.
Asda is testing in-store beacons to demonstrate how the technology works and to learn how customers might use it while shopping.
Change is a given in store design, but the landscape has shifted more than normal this year and the pace continues to quicken.
There will be twists and turns along the way for store design in 2015, but the pace of change is certainly expected to quicken.
Retailers must try to engage their shoppers when trying to meet the needs of the Food Information for Consumers Regulation (EU FIC).
Virtually every list of tech start–ups includes a high proportion of enterprises aimed at the retail sector, mobile or ecommerce.