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Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

House of Fraser

House of Fraser hires Uday Kotla as new chief information officer

House of Fraser has appointed Uday Kotla to the role of chief information officer as it develops its multichannel strategy.

JD Sports

JD Sports success driven by health-conscious consumers, says boss Cowgill

JD Sports boss Peter Cowgill said the retailer’s recent success can be attributed to an increase in health-conscious consumers.

Specsavers has introduced tablets into stores

Video: Specsavers creates in-store spectacle with innovative format Video

Specsavers hopes to “tip the old optician concept on its head” with the introduction of tablets that aim to revolutionise the customer experience.


Sainsbury’s creates 480 digital jobs to develop in-store technology

Sainsbury’s is creating 480 specialist digital jobs which will allow the grocer to develop innovative consumer-facing technologies.


Amazon eyes revolutionary new bricks-and-mortar store format

Shoppers at Amazon’s new bricks-and-mortar stores could pick up items and leave without immediately paying for them, according to a patent it has filed.


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