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The grocers have “emerged from near fatal status and the intensive care ward” and are poised to fight back, a leading analyst has claimed.
Read the Retail Week Customer Insight supplement as a fully digital edition.
House of Fraser has appointed Uday Kotla to the role of chief information officer as it develops its multichannel strategy.
JD Sports boss Peter Cowgill said the retailer’s recent success can be attributed to an increase in health-conscious consumers.
Specsavers hopes to “tip the old optician concept on its head” with the introduction of tablets that aim to revolutionise the customer experience.
Sainsbury’s is creating 480 specialist digital jobs which will allow the grocer to develop innovative consumer-facing technologies.
Shoppers at Amazon’s new bricks-and-mortar stores could pick up items and leave without immediately paying for them, according to a patent it has filed.
In the first of our quarterly sentiment analysis reports, Retail Week assesses the mindset of the UK’s foremost retail bosses.
Currys PC World and Google have teamed up, using a London store as a template to create an engaging retail experience for customers.
QR codes were once part of a store’s visual merchandising and graphics package, but often not a penny was added to the bottom line.
Marks & Spencer’s latest results could show that Bolland’s strategy has begun to bear fruit, but continued improvement is still needed.