Don't miss this week
Incoming Kingfisher boss Véronique Laury is confident she can successfully lead the group, stating, “I know the business, I know the industry and I know the people”.
Read the Retail Week Customer Insight supplement as a fully digital edition.
Read the Retail Week Technology supplement as a fully digital edition.
Ted Baker has signed a deal with Microsoft Dynamics AX to roll out new IT systems which are designed to support the brand’s global growth plans.
The foundation of retailers’ competitive advantage in 2014 will be information and how they analyse it, according to IBM chief executive Ginni Rometty.
Fashion retailer River Island has signed a deal to roll out new software in a bid to improve its merchandise planning and boost sales.
Ocado has launched a new tool aimed at stealing shoppers from its rivals including supply partner Waitrose.
Many big name retailers and their suppliers in the running for an award that recognises excellence in innovation.
Has managing the retailer-customer relationship become harder with the growth of data, or easier as technology advances?
Innovation events such as hackathons are becoming more popular among retailers. Nick Hughes finds out how they can bring business benefits.
With a plethora of legacy systems and multiple channels to manage it can seem almost impossible to bring everything together to meet customer demands without getting tangled up behind the scenes.
Trying to deliver a seamless omni-channel customer experience, can put a huge strain on traditional systems and processes.