By continuing to use the site you agree to our Privacy & Cookies policy

Browse company A-Z

Technology

Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retailers are mining data from loyalty schemes to gain customer insight

Loyalty schemes need an emotional connection, says Pets at Home director

Loyalty schemes don’t have to give anything away in order to be successful, according to Pets at Home commercial director Peter Pritchard.

Breakfast briefing

Breakfast briefing: Retail news on Walmart, Ted Baker, JD Sports and The Co-op

Retail news round-up on August 5, 2014: Walmart updates website for mobile users, Ted Baker unveils US site, JD outsources website content and The Co-op voted most ethical firm.

Convenience retailer McColl’s has launched loyalty scheme Plus to boost sales and drive its understanding of shopping habits.

McColl's launches loyalty scheme to drive sales and CRM

Convenience retailer McColl’s has launched a loyalty scheme to boost sales and drive its understanding of shopping habits.

Dunnhumby, the customer science company owned by Tesco, has acquired Berlin-based advertising technology firm Sociomantic.

Tesco-owned Dunnhumby acquires Berlin tech firm Sociomantic

Dunnhumby, the customer science company owned by Tesco, has acquired Berlin-based advertising technology firm Sociomantic.

Morrisons is using mobile phone data to help it target new customers

Morrisons grows new customers by 150% using phone data

Morrisons has increased its number of new and reactivated customers by 150% by targeting postal areas where people shopped with other grocers.

Comment: How loyalty programmes are evolving to keep shoppers coming back

Traditional schemes may be under strain but loyalty programmes can still give retailers an advantage.

There have been problems with Marks and Spencer\'s new website

Comment: M&S fall in online sales highlights the risks of replatforming

The hostile reaction to M&S’s disclosure of an 8% decline in online sales, following the launch of its new website, is a timely reminder of the risks involved in major replatforming programmes.

Interact

Get the App

Retailer profiles
Stay on top of the competition with our expert analysis of the top 200 UK retailers.

Popular profiles:
Retail Week Knowledge Bank

Job of the week

Anthony Gregg Partnership

Commercial Director

Six-figure salary + package to attract outstanding candidates

Jobs

Sales & Marketing Director

c £120k OTE plus benefits

Creative Manager

£Competitive

RETAIL MANAGER

£50000 per annum

RETAIL MANAGER

£50000 per annum