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Digital edition

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Technology - March 2014

Digital edition: Retail Week Technology - March 2014

Read the Retail Week Technology supplement as a fully digital edition.

Convenience retailer McColl’s has launched loyalty scheme Plus to boost sales and drive its understanding of shopping habits.

McColl's launches loyalty scheme to drive sales and CRM

Convenience retailer McColl’s has launched a loyalty scheme to boost sales and drive its understanding of shopping habits.

Dunnhumby, the customer science company owned by Tesco, has acquired Berlin-based advertising technology firm Sociomantic.

Tesco-owned Dunnhumby acquires Berlin tech firm Sociomantic

Dunnhumby, the customer science company owned by Tesco, has acquired Berlin-based advertising technology firm Sociomantic.

Morrisons is using mobile phone data to help it target new customers

Morrisons grows new customers by 150% using phone data

Morrisons has increased its number of new and reactivated customers by 150% by targeting postal areas where people shopped with other grocers.

The Together Reward Card Programme launched across all 305 stores this week

The Works launches loyalty scheme in 'value sector first'

Discount bookseller and stationer The Works has launched a loyalty scheme, which it has called a first for the value sector.

Marketing firm TCC has created a virtual reality centre to help retailers develop loyalty schemes from the shopper’s perspective

Virtual reality centre opens to help retailers develop loyalty schemes

Marketing firm TCC has created a virtual reality centre to help retailers develop loyalty schemes from the shopper’s perspective.

There have been problems with Marks and Spencer\'s new website

Comment: M&S fall in online sales highlights the risks of replatforming

The hostile reaction to M&S’s disclosure of an 8% decline in online sales, following the launch of its new website, is a timely reminder of the risks involved in major replatforming programmes.

Tesco

Comment: Could Tesco’s tablet breed a new kind of loyalty?

Tesco today launches its new own brand tablet Hudl which has implications for both the retailer itself and the wider grocery sector.

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