Don't miss this week
The new high streets minster has dismissed calls for a “Tesco tax” but said an extension to Sunday trading rules must be explored.
Read the Retail Week Customer Insight supplement as a fully digital edition.
Read the Retail Week Technology supplement as a fully digital edition.
Convenience retailer McColl’s has launched a loyalty scheme to boost sales and drive its understanding of shopping habits.
Dunnhumby, the customer science company owned by Tesco, has acquired Berlin-based advertising technology firm Sociomantic.
Morrisons has increased its number of new and reactivated customers by 150% by targeting postal areas where people shopped with other grocers.
Discount bookseller and stationer The Works has launched a loyalty scheme, which it has called a first for the value sector.
Marketing firm TCC has created a virtual reality centre to help retailers develop loyalty schemes from the shopper’s perspective.
Technology is changing how customer insight is gathered. Matthew Valentine looks at five recent examples of retailers’ responses.
A Retail Week and Cognizant roundtable revealed the key things retailers must get right to effectively use shopper data to personalise offers.
The hostile reaction to M&S’s disclosure of an 8% decline in online sales, following the launch of its new website, is a timely reminder of the risks involved in major replatforming programmes.
Tesco today launches its new own brand tablet Hudl which has implications for both the retailer itself and the wider grocery sector.