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Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Etail Power List infographic

Infographic: Etail Power List 2014 in numbers

The Etail Power List of this year’s most influential retailers in ecommerce will be released tomorrow – here are some interesting facts and figures from the list.

US company Ditto Labs has created software that identifies brand logos on images posted on social media sites such as Twitter and Instagram.

Ditto Labs uses social media to offer retailers brand insight

US company Ditto Labs has created software that identifies brand logos on images posted on social media sites such as Twitter and Instagram.

Darty\'s button provides instant access to call centre

Darty launches in-home button to give instant access to call centre

French electronics firm Darty is offering customers a button in their home that puts them through to the its helpdesk within 60 seconds.

Zwipe, which claims to manufacturer world’s first fingerprint payment card, has teamed up with Mastercard to produce payment cards with integrated fingerprint sensors.

Innovation: Mastercard and Zwipe launch fingerprint payment card Video

Fingerprint and other biometric forms of payment have so far been the preserve of Apple, who included a fingerprint scanner in its iPhone 5 handset when it was released in 2012.

Retail Week’s Ultimate Etailer

Etail Power List 2014: What do you need to become the ultimate etailer?

The Etail Power List of this year’s most influential retailers in ecommerce will be released on Friday – here is Retail Week’s ultimate etailer.

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To beacon or not to beacon, that is the question. As retailers roll out beacon technology, is it really enriching the customer experience?

Comment: Does beacon technology improve customer experience?

To beacon or not to beacon, that is the question. As retailers roll out beacon technology, is it really enriching the customer experience?

Asos has promoted Nick Beighton to chief operating officer

Comment: Why Asos was right to promote Nick Beighton

There have not been many ‘lolz’ at Asos this year – the fashion etailer has been trolled by the City after a series of profit warnings.

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