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Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Nordstrom is using eBay\'s tech for its new interactive windows

Nordstrom taps into eBay's technology to trial touchscreen mirrors

Nordstrom is to trial full-length interactive mirrors that provide customers with information about the products they are trying on.

Shoppers can also share snapshots from the store on Facebook or Twitter.

In pictures: Karen Millen creates virtual online flagship store

Premium fashion retailer Karen Millen has launched a virtual version of its recently opened Knightsbridge flagship store.

Amazon is launching transactional adverts on interactive digital kiosks on the New York subway over the Christmas period.

Amazon to launch interactive transactional ads on New York Subway

Amazon is launching transactional adverts on interactive digital kiosks across the New York Subway over the Christmas period.

Christmas trading

Deloitte forecasts shoppers to spend £42.4bn this Christmas

Consumers are forecast to spend £42.4bn this Christmas, a £1.5bn increase on last year, according to statistics released by Deloitte.

Amazon is increasingly turning to social media to pull in customers

Amazon turns to Snapchat and Instagram to post exclusive deals

Amazon has started to roll out exclusive deals, gift ideas and recommendations on popular social media sites Snapchat and Instagram.

Customer Experience Report

This report, presented by Retail Week and Serco, is an essential read for retailers that want to gain valuable insight into meeting the needs of modern day shoppers.

Download the Customer Experience Report

 

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