By continuing to use the site you agree to our Privacy & Cookies policy

Your browser seems to have cookies disabled. For the best experience of this website, please enable cookies in your browser.

Close

Browse company A-Z

Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Close
Technology

Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

US retailer Wayfair has been trialling the feature

Google to allow consumers to buy products via YouTube ads

Google will allow consumers to buy products from within video ads on YouTube by adding a ‘click-to-shop’ feature.

Asda will trial 24/7 click-and-collect pods.

Asda unveils full details of 24/7 click-and-collect pod trial

Asda has revealed further details of a new type of standalone round-the-clock click-and-collect site it plans to trial in Lancashire.

Amazon\'s drones will prove a fad, argue tech experts

Experts predict what supply chain tech is a fad and what is here to stay

Drones are a fad and RFID has proved a hit argued tech experts at Retail Week’s Supply Chain Summit. Find out what is a hit or a miss.

Cashless payments overtake cash payments for first time

Cashless payments overtake use of cash for first time

Non-cash payments overtook those involving cash for the first time in July of last year, according to industry body The Payments Council.

Facebook may open up the WhatsApp messaging platform to retailers

WhatsApp considers allowing businesses to message users on app

Facebook-owned Whatsapp is considering allowing businesses to use its platform to contact users in a move that could open up new marketing channels to retailers.

The changing dynamics of the grocery sector

This guide reveals the findings of exclusive research into consumer habits in the grocery sector.

The guide explores the following key areas:

  • Changing shopping habits

  • The impact of the discounters

  • An insight into consumer loyalty

  • The store vs online debate

  • The future of grocery

Access the grocery guide today

Focusing on customer service ensures loyalty

Many retailers still only pay lip service to true customer service

Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.

Browns has been bought by Farfetch

Farfetch can lead the luxury pack after its acquisition of Browns

Farfetch’s acquisition of Brown’s London boutique will see it gain a significant advantage over multichannel and pure-play rivals.

Interact

Get the App

Retailer profiles
Stay on top of the competition with our expert analysis of the top 200 UK retailers.

Popular profiles:
Retail Week Knowledge Bank