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Burberry has launched a personalised shopping advice service which allows social media users to ask for gift suggestions.

Burberry offers personalised Christmas gift suggestions on Twitter

Burberry has launched a personalised shopping advice service that allows social media users to ask for gift suggestions.

Retail Week\'s Breakfast Briefing

Breakfast briefing: Retail news on click and collect, shoplifting and Liberty

Retail news round-up on December 16, 2014: Click-and-collect orders to jump 49% over Christmas, Irish retailers warned to be beware of Christmas shoplifting, Liberty taps SapientNitro for omnichannel strategy.

Harvey Nichols has opened its new ‘VIP’ Style Advisors Service at its Knightsbridge flagship.

In pictures: Harvey Nichols flagship opens VIP Style Advisors Service

Luxury department store Harvey Nichols has opened its new ‘VIP’ Style Advisors Service at its Knightsbridge flagship.

Mulberry continues to drive growth

Mulberry reports pre-tax loss as it continues to drive return to growth

Mulberry has reported a pre-tax loss of £1.1m in its interim results as it continues to take steps to return the business to growth.

Mulberry hires a creative director

Mulberry hires new creative director from Céline

Mulberry has appointed Johnny Coca, head design director of luxury fashion brand Céline, as its new creative director.

With ecommerce becoming increasingly prevalent, luxury retailers must improve their online and delivery service or risk losing their customers.

Comment: Luxury brands must improve their online customer service offer

With ecommerce becoming increasingly prevalent, luxury retailers must improve their online and delivery service or risk losing their customers.

Cartier on the Selfridges website

Blog: Luxury brands must adopt online or risk becoming outdated

It appears that luxury brands are finally realising that online is a channel that cannot be ignored as Cartier has made the move to trade on Selfridges’ website.

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