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Boots, Oxford Street

Boots creates new director of retail role to replace director of stores Karl Crane

Boots director of stores Karl Crane is to step down and his role will be absorbed by a new director of retail position.

Holland & Barrett will expand its head office after six years of sustained growth

Holland & Barrett to expand head office after strong period of growth

Holland & Barrett has revealed plans to expand its Nuneaton head office team following a period of “sustained commercial success”.

Tesco is launching online beauty consultations

Tesco launches personal online beauty consultations via Google Plus

Tesco has launched a one-to-one online beauty consultation service using Google Plus’ video conferencing technolgy.

High Street

FMCG price inflation in Europe hits lowest level for four years Video

Price inflation for fast moving consumer goods such as toiletries and soft drinks in Europe has hit its lowest level for four years, according to Nielsen.

Lush like-for-likes jump 9.1%

Lush like-for-likes jump 9.1% after global expansion into emerging markets

Lush has reported like-for-like sales jumped 9.1% in 2014 after expanding into emerging markets around the world.

Ocado has made a full-year pre-tax profit for the first time

Comment: Ocado’s first annual pre-tax profit is tribute to Tim Steiner

It still starts with an o and it ends in an o, but at last online grocer Ocado has recorded a full-year statutory profit.

With anywhere between 25% and 60% of traffic coming through a mobile device, Superdrug, LK Bennett and B&Q, to name but a few, will be losing sales every day because they don’t have  mobile-optimised sites.

Comment: Sales knowledge is vital to ecommerce success

Retailers must leverage knowledge of their customers’ needs to optimise their ecommerce offers if they want to succeed in online retail.

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