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New chief executive, Dave Lewis, is expected to undertake a root and branch review of the Tesco brand in a bid to re-engage customers.
Read the Retail Week Multichannel supplement as a fully digital edition.
Read the Retail Week Customer Insight supplement as a fully digital edition.
Latest online retail news
Tesco chief information officer for internet retailing Carl Dawson is to join Marks & Spencer as IT director.
More than $16bn (£9.4bn) was wiped off the value of Amazon last night as it posted a net loss of $126m (£74.2m) in the three months to June 30.
John Lewis ended its summer Sale with 18.8% growth year on year last week, driven by a stellar performance in its home department.
Online retail analysis
Amazon’s shares fell 10% last night, following news of its second quarter loss. Retail Week asks if it is time for Amazon to start focusing on profits?
Geoff Gower, managing creative partner at ais London shares his view on the design and usability of Lacoste and Svpply.com’s retail websites.
Online retail comment
Retailers must leverage knowledge of their customers’ needs to optimise their ecommerce offers if they want to succeed in online retail.
Tesco’s new chief executive Dave Lewis will need to bring to an understanding of how to reconnect customers with the retailer’s brand.