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Foreword
A year is a long time in multichannel
The definitive guide to the multichannel strategies of the largest UK retailers.
Retailers must engage their customers as individuals
In a highly competitive marketplace, retailers need to differentiate themselves and stand out from their competitors.
In Depth
Multichannel Now: Executive Summary
Retail Week brings you highlights of our second definitive report into the state of multichannel retailing in the UK.











