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Multichannel

Digital Edition

Retail Week Multichannel

Digital edition: Retail Week Multichannel – May 2014

Read the Retail Week Multichannel supplement as a fully digital edition.

Retail Week Customer Insight - May 2014

Digital edition: Retail Week Customer Insight - May 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Latest m-commerce news

Apple’s tablet sales were down 9.9% year-on-year for the quarter ending June 28 as its sales of iPhones remained strong to help it to a record quarter.

Apple's iPad stutters as iPhone sales surge

Apple’s tablet sales were down 9.9% year on year for the quarter ending June 28 as its sales of iPhones remained strong to help it to a record quarter.

Oliver Bonas is “digitising its business” by introducing tablets into store and launching click-and-collect.

Oliver Bonas aims to 'digitise its business' with tablets and click-and-collect

Oliver Bonas is “digitising its business” by introducing tablets into store and launching click-and-collect.

PayPal Etail Awards 2014

Drapers and Retail Week PayPal Etail Awards 2014 winners revealed

Ao.com, House of Fraser and Very took home the top gongs last night at the 2014 Drapers and Retail Week PayPal Etail Awards.

Breakfast briefing

Breakfast briefing: Retail news on Tesco, Carphone Warehouse and ecommerce sales

Retail news round-up on June 24, 2014: Former Tesco boss Lord MacLaurin urges shareholders to give Clarke more time; UK retail ecommerce sales to rise 16% this year; Carphone Warehouse links to 3 Ireland.

Google Glass is now available in the UK

Wearable technology Google Glass goes on sale in the UK

Google Glass is now on sale in the UK, two years after the first version of the eyewear device was launched.

M-commerce analysis

Lacoste has a long, pioneering history and the website is a brilliant example of its future-gazing approach, with multichannel at the heart of its strategy.

Website review: Lacoste Vs Svpply.com

Geoff Gower, managing creative partner at ais London shares his view on the design and usability of Lacoste and Svpply.com’s retail websites.

The Tesco grocery app welcomes users by name and links up all the Tesco businesses, such as Clubcard details, Tesco Direct and Blinkbox, to allow effective cross-selling.

App review: Tesco Vs Waitrose

Danny Donovan, joint managing director of London MediaCom looks at the user personalisation of Tesco and Waitrose’s grocery apps.

M-commerce comment

With anywhere between 25% and 60% of traffic coming through a mobile device, Superdrug, LK Bennett and B&Q, to name but a few, will be losing sales every day because they don’t have  mobile-optimised sites.

Comment: Sales knowledge is vital to ecommerce success

Retailers must leverage knowledge of their customers’ needs to optimise their ecommerce offers if they want to succeed in online retail.

iPad sales are dwindling

Comment: Apple is not the only fruit – app strategies need to go beyond iOS

Apple’s latest figures are out and tablet sales were down 9.9% year on year for the quarter ending June 28.

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