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Multichannel

Digital Edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Industrial Warehousing supplement, October 2014

Digital edition: Retail Week Industrial Warehousing - October 2014

Read the Retail Week Industrial Warehousing supplement as a fully digital edition.

Latest m-commerce news

Shop Direct said earnings were driven primarily by its Very.co.cuk brand

Very.co.uk and mobile growth drive 512% profit surge at Shop Direct Video

Etailer Shop Direct has posted a 512% surge in pre-tax profits to £40.4m in its year to June 30, driven by Very.co.uk and mobile growth.

Shop Direct is evolving from print catalogues to digital platforms.

Shop Direct gears up for week-long Black Friday bonanza

Shop Direct is set to unleash a week’s worth of promotions during this year’s Black Friday as the group’s personalisation strategy bears fruit.

Ocado\'s Scan and Shop app lets customers scan barcodes at home to add products to their basket

Ocado goes head-to-head with Waitrose as it launches Scan & Shop app

Ocado is launching a Scan & Shop app that allows customers to scan barcodes of products to automatically add them to their baskets.

Tesco is trialling mobile payment in store with PowaTag

Tesco offers shoppers free lunches to trial in-store mobile payment

Tesco has teamed up with technology firm PowaTag to test a mobile payment platform that allows shoppers to pay via QR code.

A US company has developed an app which rewards customers for tracking empty shelves in retailers’ stores and helping retailers stay well-stocked.

US app rewards customers for tracking retailers' empty shelves

A US company has developed an app which rewards customers for tracking empty shelves in retailers’ stores and helping retailers stay well-stocked.

M-commerce analysis

Etailers have pushed boundaries with innovative multichannel solutions

Etail Power List 2014: The year in ecommerce news and innovation

The Etail Power List of this year’s most influential retailers in ecommerce has been announced. Here is a round-up of the biggest etail news events and projects of 2014.

This Christmas, the vast majority of shoppers are connected through smartphones and tablet access, and thus have, unsurprisingly, higher expectations than ever for exceptional, connected digital and real world experiences.

Comment: Are retailers ready for connected Christmas shoppers?

With Christmas fast approaching and customers more digitally connected than ever, how will retailers rise to the challenge of engaging consumers?

M-commerce comment

House of Fraser and Asda have integrated mobile payments in their retail channels as m-commerce becomes increasingly popular.

Comment: Mobile payments are retail’s next multichannel necessity

House of Fraser and Asda have integrated mobile payments in their retail channels as m-commerce becomes increasingly popular.    

Argos unveiled the biggest marketing campaign in its history this week as it seeks to reposition itself as a true retailer of the digital age.

Comment: How Amazon and Argos have set the pace for multichannel retail

Argos’ new marketing campaign and Amazon’s first physical store set the standard for retailers in the digital age to follow.

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