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Multichannel

Digital Edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Industrial Warehousing supplement, October 2014

Digital edition: Retail Week Industrial Warehousing - October 2014

Read the Retail Week Industrial Warehousing supplement as a fully digital edition.

Latest m-commerce news

Tesco is trialling mobile payment in store with PowaTag

Tesco offers shoppers free lunches to trial in-store mobile payment

Tesco has teamed up with technology firm PowaTag to test a mobile payment platform that allows shoppers to pay via QR code.

A US company has developed an app which rewards customers for tracking empty shelves in retailers’ stores and helping retailers stay well-stocked.

US app rewards customers for tracking retailers' empty shelves

A US company has developed an app which rewards customers for tracking empty shelves in retailers’ stores and helping retailers stay well-stocked.

Asda is among retailers launching mobile payments through Zapp in its stores next year

Asda, Sainsbury's, House of Fraser and Shop Direct to launch mobile payments Video

Asda, Sainsbury’s, House of Fraser and Shop Direct will roll out mobile payment propositions next year using technology from Zapp.

Mothercare will trial beacons in early 2015

Mothercare to trial beacon technology early next year

Mothercare will start trialling beacon technology in its stores next year as it continues to develop its mobile offer.

Topshop and ShangPin took over The Place mall in Beijing

Topshop launches on China's ShangPin with mall takeover

Chinese fashion etailer ShangPin and Topshop took over one of Beijing’s largest malls last week with a mobile marketing campaign.

M-commerce analysis

Etailers have pushed boundaries with innovative multichannel solutions

Etail Power List 2014: The year in ecommerce news and innovation

The Etail Power List of this year’s most influential retailers in ecommerce has been announced. Here is a round-up of the biggest etail news events and projects of 2014.

This Christmas, the vast majority of shoppers are connected through smartphones and tablet access, and thus have, unsurprisingly, higher expectations than ever for exceptional, connected digital and real world experiences.

Comment: Are retailers ready for connected Christmas shoppers?

With Christmas fast approaching and customers more digitally connected than ever, how will retailers rise to the challenge of engaging consumers?

M-commerce comment

House of Fraser and Asda have integrated mobile payments in their retail channels as m-commerce becomes increasingly popular.

Comment: Mobile payments are retail’s next multichannel necessity

House of Fraser and Asda have integrated mobile payments in their retail channels as m-commerce becomes increasingly popular.    

Argos unveiled the biggest marketing campaign in its history this week as it seeks to reposition itself as a true retailer of the digital age.

Comment: How Amazon and Argos have set the pace for multichannel retail

Argos’ new marketing campaign and Amazon’s first physical store set the standard for retailers in the digital age to follow.

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