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Multichannel

Digital Edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Multichannel September 2014

Digital edition: Retail Week Multichannel – September 2014

Read the Retail Week Multichannel supplement as a fully digital edition.

Latest m-commerce news

Taoboa\'s mobile app will become pre-installed on the budget phones

Alibaba to sell budget mobile commerce-ready phones to rural Chinese

Alibaba and telecoms operator China Telecom will begin selling budget mobile phones specifically tailored for m-commerce to rural Chinese people.

Mobile growth prediction index

Infographic: How mobile will shape retail’s future

Research from Barclays shows how m-commerce will become an ever more integral part of retail in years to come.

EBay has developed services that make shopping convenient

Payments business aids eBay results, despite hit from US dollar

EBay posted better than expected profits of $626m (£416m), as payments revenues counteracted the strengthening of the dollar.

Apple watch

Ocado Apple Watch app allows customers to shop in 15 seconds

Customers will be able to do their grocery shopping from their wrists in 15 seconds with the launch of Ocado’s application for the Apple Watch.

Retail Week\'s Breakfast Briefing

Breakfast Briefing: Retail news on eBay, Holland and Barrett, Amazon and more

Retail news round-up on April 23, 2015: eBay posts $626m quarterly profits, Holland and Barrett opens ‘free from’ store, Amazon to trial delivery to Audi cars and more

M-commerce comment

Successful m-commerce demands resources and an agile approach

Comment: With mobile, the future of retail is in our hands

Mobile traffic has now surpassed desktop for many retailers and it will continue to grow at an increasing rate.

M&S innovates with in-store kiosks

Comment: Retailers must accommodate the connected customer

Dixons Carphone boss stressed the need for retailers to cater to the connected customer as multichannel retail becomes increasingly common.

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