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Multichannel

Digital edition

Retail Week Multichannel May 2015

Digital edition: Retail Week Multichannel – May 2015

Read the Retail Week Multichannel supplement as a fully digital edition.

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Latest multichannel news

Retail Week Breakfast Briefing

Breakfast briefing: Retail news on August retail sales and shop vacancy rate

Retail news round-up on September 4, 2015: Worst August for retail sales and shop vacancy rate jumps by 24%.

George MacDonald and James Wilmore host this episode of The Retail Week

The Retail Week: Asos boss exits, Poundland's ecommerce pilot and Halfords Video

Catch up on this week’s big retail stories with analysis from executive editor George MacDonald and news editor James Wilmore.

Zalando

Zalando rolls out 60-minute courier collection returns service

Fashion etailer Zalando is piloting a 60-minute returns service in a bid to drive customer satisfaction through convenience.

Retail Week Breakfast Briefing

Breakfast briefing: Retail news on Tesco, Net-a-Porter and Sports Direct

Retail news round-up on September 3, 2015: Tesco to pay dairy farmers more and Net-a-Porter parts company with founder.

WHSmith Westfield__Whitecity

WHSmith's online customers have data distributed in mass emails after 'bug'

WHSmith customers have had private data sent to fellow users of the retailer’s website after a glitch with an online contact form.

Retail Week Supply Chain Blog, in association with Hermes

Gain expert analysis and advice from key representatives from Retail Week and Hermes.

Read the blog now

Multichannel comment

Amazon Fresh is understood to be close to launch in the UK

Amazon Fresh’s arrival in the UK will demand fresh thinking from grocers

Having successfully entered the grocery market in its home country, Amazon’s expansion into the UK now looks like a certainty.

Fresh & Easy did not conduct sufficient market research

What retailers can learn from Benedict Cumberbatch’s Hamlet controversy

To read the commentary on Benedict Cumberbatch’s Hamlet would lead one to assume that a failure of epic proportions is unfolding. 

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