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Multichannel

Digital edition

Retail Week Multichannel May 2015

Digital edition: Retail Week Multichannel – May 2015

Read the Retail Week Multichannel supplement as a fully digital edition.

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Latest multichannel news

Amazon\'s UK Marketplace platform enabled British businesses to export more than £1bn worth of products overseas last year.

Amazon UK Marketplace exports £1bn of products overseas

Amazon’s UK Marketplace platform enabled British businesses to export more than £1bn worth of products overseas last year.

Tesco drove footfall to its Villiers Street store using a mobile voucher initiative

Tesco runs first mobile couponing scheme using location data

Tesco has tested its first mobile couponing scheme in order to drive traffic to its new concept store in Villiers Street, London.

Argos has launched digital stores in Sainsbury\'s

Argos opens first two digital stores in Sainsbury's to reach new shoppers

Argos has opened its first two digital stores in Sainsbury’s supermarkets today in North Cheam, Surrey, and Nantwich, Cheshire.

Online retail giant Amazon has started paying corporation tax in Britain rather than Luxembourg after it came under fire for avoiding tax.

Online retail giant Amazon starts paying corporation tax in the UK

Amazon has started paying corporation tax in Britain rather than Luxembourg after it came under fire for avoiding tax.

Retail Week\'s Breakfast Briefing

Breakfast Briefing: Retail news on Amazon, New Look and Bank Holiday footfall

Retail news round-up on May 26, 2015: Amazon will pay corporation tax in the UK, New Look chairman Paul Mason poised to quit and high streets get footfall boost over bank holiday weekend.

Retail Week Supply Chain Blog, in association with Hermes

Gain expert analysis and advice from key representatives from Retail Week and Hermes.

Read the blog now

Multichannel comment

There are three steps to linking online and offline commerce

Comment: How to join the dots between in-store and online commerce

In-store and online shopping really do have more in common than you’d think and it’s a huge mistake to treat them like two completely unrelated endeavours.

Focusing on customer service ensures loyalty

Many retailers still only pay lip service to true customer service

Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.

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