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Multichannel

Digital edition

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Retail Week Multichannel September 2014

Digital edition: Retail Week Multichannel – September 2014

Read the Retail Week Multichannel supplement as a fully digital edition.

Latest multichannel news

Houses of Parliament

Parliament modernises consumer rights to reflect digital purchases

The biggest overhaul of consumer rights in a generation is expected to boost the economy by £4bn over the next 10 years.

The European Commission is planning an investigation into ecommerce

European Commission plans to remove borders to buying online

The European Commission is planning an investigation into ecommerce in order to remove barriers to purchasing online across Europe.

Amazon is in talks to buy luxury fashion etailer Net-a-Porter

Amazon in talks to buy luxury fashion etailer Net-a-Porter

Amazon is in talks to buy luxury fashion etailer Net-a-Porter in a deal that would value it at about £1.5bn, it is understood.

Retail Week\'s Breakfast Briefing

Breakfast Briefing: Retail news on Amazon, Net-a-Porter, and Tesco

Retail news round-up on March 27, 2015: Amazon eyes Net-a-Porter.com acquisition and in talks to trial delivery drones in UK, Tesco’s F&F brand to debut in Russia in June

John Lewis sales across electricals and home technology tumbled 8.4%

John Lewis weekly sales fall again as electricals pulls down performance

Sales at department store group John Lewis fell 1.4% last week to £69.1m as demand for electricals and home technology slumped.

Retail Week Supply Chain Blog, in association with Hermes

Gain expert analysis and advice from key representatives from Retail Week and Hermes.

Read the blog now

Multichannel comment

Since 2009, the effect of weak consumer demand and a shift to online sales has meant that same-store sales growth has been virtually zero across the sector.

Comment: The retail sectors that will profit and suffer in 2015

Despite improving economic conditions and better customer sentiment, storm clouds may be gathering on the retail horizon.

M&S innovates with in-store kiosks

Comment: Retailers must accommodate the connected customer

Dixons Carphone boss stressed the need for retailers to cater to the connected customer as multichannel retail becomes increasingly common.

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