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Multichannel

Digital edition

Retail Week Multichannel September 2014

Digital edition: Retail Week Multichannel – September 2014

Read the Retail Week Multichannel supplement as a fully digital edition.

Retail Week Multichannel

Digital edition: Retail Week Multichannel – May 2014

Read the Retail Week Multichannel supplement as a fully digital edition.

Latest multichannel news

River_Island

River Island invests to become 'multi-country, multichannel brand'

Fashion retailer River Island’s profits dipped in its last financial year because of “strong” investment in transforming itself into a “multi-country, multichannel brand”.

Retail Week Hackathon: Runner up Deloitte Digital with the Fit app Video

The Deloitte Digital team were runners up in the Retail Week hackathon with their Fit app, which digitised the in-store experience.

Retail Week Hackathon: Day One Video

Retail Week kicked off its 24 hour hackathon yesterday, as 10 teams battle it out to create the ultimate customer experience. Here’s how the first day went.

Asda’s ecommerce boss has predicted that collection lockers will come to prominence and revealed that improving its mobile site is one of its top priorities.

Tech & Ecomm Summit: Lockers will become a big part of retail landscape, says Asda ecommerce boss

Asda’s ecommerce boss has predicted that collection lockers will come to prominence and revealed that improving its mobile site is one of its top priorities.

Argos will trial a ‘hub to home’ delivery programme at ten stores next month, Home Retail chief digital officer Bertrand Bodson told the Tech & Ecomm Summit.

Tech & Ecomm Summit: Argos to launch 'hub to home' delivery in next few months

Argos is poised to launch a ‘hub to home’ delivery programme in the next few months, Home Retail chief digital officer Bertrand Bodson says.

Retail Week Supply Chain Blog, in association with Hermes

Gain expert analysis and advice from key representatives from Retail Week and Hermes.

Read the blog now

Multichannel analysis

Basket abandonment is one of the biggest problems retailers face in the online shopping journey but winners of Retail Week’s first hackathon Kega Retail may have found a solution.

Retail Week Hackathon: Kega Retail win with seamless end-to-end technology Video

Basket abandonment is one of the biggest problems retailers face in the online shopping journey but winners of Retail Week’s first hackathon Kega Retail may have found a solution.

This Christmas, the vast majority of shoppers are connected through smartphones and tablet access, and thus have, unsurprisingly, higher expectations than ever for exceptional, connected digital and real world experiences.

Comment: Are retailers ready for connected Christmas shoppers?

With Christmas fast approaching and customers more digitally connected than ever, how will retailers rise to the challenge of engaging consumers?

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