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Multichannel

Digital edition

Retail Week Multichannel May 2015

Digital edition: Retail Week Multichannel – May 2015

Read the Retail Week Multichannel supplement as a fully digital edition.

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Latest multichannel news

Currys struggled to cope with the surge in traffic last Black Friday

Black Friday predicted to break £1bn online sales barrier this year

Black Friday this year is forecast to become the UK’s first £1bn online shopping day, according to digital consultancy Salmon.

Sex toy and lingerie specialist Ann Summers has replatformed its website

Ann Summers replatforms website to support digital growth

Sex toy and lingerie specialist Ann Summers has replatformed its website in a bid to support its global digital growth ambitions.

Retail Week Breakfast Briefing

Breakfast briefing: Retail news on Tesco, consumer confidence and TK Maxx

Retail news round-up on August 28, 2015: Fraud office summons ex-Tesco chief for interrogation and August consumer morale unexpectedly up.

Sainsbury’s is introducing a bagless delivery service as it prepares for new rules that will charge shoppers for the use of plastic bags.

Sainsbury's introduces bagless delivery ahead of new plastic bag rules

Sainsbury’s has introduced a bagless delivery service as it prepares for new rules that will charge shoppers for the use of plastic bags.

mobile shopping

M-commerce retail sales plateau after rapid five-year growth

The rapid growth in retail sales through mobile devices has stalled for the first time in five years, new figures reveal.

Retail Week Supply Chain Blog, in association with Hermes

Gain expert analysis and advice from key representatives from Retail Week and Hermes.

Read the blog now

Multichannel analysis

Retail 2015

Q3 trading conditions survey: Share your views on experience

As part of its Retail 2015 report, Retail Week is carrying out four sentiment analyses to gauge how retail chiefs’ views on trading shift throughout the year.

online shop

How to reinvent retailers’ relationships with customers

Multichannel shopping has radically changed consumers’ relationships with retailers. A Retail Week report assesses how to meet shoppers’ needs.

Multichannel comment

Amazon Fresh is understood to be close to launch in the UK

Amazon Fresh’s arrival in the UK will demand fresh thinking from grocers

Having successfully entered the grocery market in its home country, Amazon’s expansion into the UK now looks like a certainty.

Fresh & Easy did not conduct sufficient market research

What retailers can learn from Benedict Cumberbatch’s Hamlet controversy

To read the commentary on Benedict Cumberbatch’s Hamlet would lead one to assume that a failure of epic proportions is unfolding. 

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