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Multichannel

Digital edition

Retail Week Multichannel May 2015

Digital edition: Retail Week Multichannel – May 2015

Read the Retail Week Multichannel supplement as a fully digital edition.

Retail Week Customer Insight - October 2014

Digital edition: Retail Week Customer Insight - October 2014

Read the Retail Week Customer Insight supplement as a fully digital edition.

Latest multichannel news

Online retail giant Amazon has started paying corporation tax in Britain rather than Luxembourg after it came under fire for avoiding tax.

Online retail giant Amazon starts paying corporation tax in the UK

Amazon has started paying corporation tax in Britain rather than Luxembourg after it came under fire for avoiding tax.

Retail Week\'s Breakfast Briefing

Breakfast Briefing: Retail news on Amazon, New Look and Bank Holiday footfall

Retail news round-up on May 26, 2015: Amazon will pay corporation tax in the UK, New Look chairman Paul Mason poised to quit and high streets get footfall boost over bank holiday weekend.

Formalwear retailer Moss Bros has reported a 7.4% jump in like-for-like sales for the 15 weeks to May 16 as bosses remain “confident” of meeting targets.

Moss Bros like-for-likes jump 7.4% as ecommerce momentum continues

Formalwear retailer Moss Bros has reported a 7.4% jump in like-for-likes as bosses remain “confident” of hitting targets.

US retailer Wayfair has been trialling the feature

Google to allow consumers to buy products via YouTube ads

Google will allow consumers to buy products from within video ads on YouTube by adding a ‘click-to-shop’ feature.

Gardener\'s World presenter Monty Don dropped in on Homebase\'s gold medal-winning garden at the Chelsea Flower Show.

Retail Diary: Homebase finds a fan while Budgens gets a top-up

Homebase gets Monty Don’s approval at the Chelsea Flower Show, Budgens is named top of the top-ups and drunk phone users become ‘appy shoppers.

Retail Week Supply Chain Blog, in association with Hermes

Gain expert analysis and advice from key representatives from Retail Week and Hermes.

Read the blog now

Multichannel comment

There are three steps to linking online and offline commerce

Comment: How to join the dots between in-store and online commerce

In-store and online shopping really do have more in common than you’d think and it’s a huge mistake to treat them like two completely unrelated endeavours.

Focusing on customer service ensures loyalty

Many retailers still only pay lip service to true customer service

Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.

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