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Latest comment & blogs

Retailers must make their voices heard on business rates

From Sunday hours to business rates, retailers must make their voices heard


What’s the point of having leaders if they don’t lead? Our Government has not solved the problems facing the industry so bosses must speak up.


How Lidl's glorified vouchering reveals fears of a big four fightback


Lidl’s ‘smarter shopping’ promotion is a step towards the mainstream supermarkets it has strived to differentiate itself from.

Social media is increasingly influencing shoppers\' decisions

Comment: How social media influence will increasingly affect retail success

By Andrew Busby

Retail is a social activity so it is no surprise that the industry and consumers alike have embraced social media as part of the experience.

Financial turmoil in China has turned dealing screens red

China crisis could take toll on UK retailers at home and abroad


China’s financial fortune cookie looks as if it may be in danger of being smashed to smithereens as investors worldwide dump equities.

Sainsbury\'s has opened convenience stores across the UK

Comment: There is more to retail than convenience stores


Some grocers are rushing to open a c-store on every street corner, but retail is a sector of many parts and big shops still matter.

Fresh & Easy did not conduct sufficient market research

What retailers can learn from Benedict Cumberbatch’s Hamlet controversy

By Michael Jary

To read the commentary on Benedict Cumberbatch’s Hamlet would lead one to assume that a failure of epic proportions is unfolding. 

Parcel delivery

Blog: Delivery firms must offer more options for UK workers

By Mark Pettit

As offices crack down on work-time shopping deliveries, retailers and delivery companies need to offer more choice to consumers, says Mark Pettit.

House of Fraser is the latest retailer to look outside of retail for digital talent

Blog: Why retailers are looking outside the industry for digital talent


House of Fraser is the latest retailer to look outside retail for talent, having turned to the US financial industry for a high-level digital recruit.

House of Fraser in Cardiff

Comment: How retailers are restructuring around the chief customer officer

By Fran Minogue

Traditional models of retail are changing and businesses need a senior role that reflects that – the chief customer officer.

Ann Summers

Jacqueline Gold: Retailers have the influence to affect real social reform


You shouldn’t give power to people who want it too much. That goes for business as much as it does for the next leader of the Labour Party.


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