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Latest comment & blogs

Harrods\' Gatwick store

Harrods’ boss: Why retail, London and Britain need airport expansion

By Michael Ward

For the past 60 years British governments have not had an airport strategy and it is now clear there is vital need for expansion.

Dove\'s First Fatherhood Moments campaign

Comment: Dove’s tear-jerker ad engages with hard to reach male market

By Matt Pye

Happy belated Father’s Day to all dads. I hope your comedy socks survived their first wash. If not, there will be another pair next year.

Uggs RFID technology

RFID blog: A digital identity, for an anytime, anywhere world

By Andy Robson

In the first of a new series of blogs revealing everything retailers need to know about RFID, GS1 UK zeroes in on the technology’s retail benefits in a multichannel world.

John Lewis

Comment: Why John Lewis had to end free click-and-collect for all

By Patrick O'Brien

John Lewis is to charge for small click-and-collect orders, suggesting it is failing to persuade shoppers to spend on additional purchases.

John Lewis has called time on free click-and-collect for items under £30

Comment: Has John Lewis signalled the end of free fulfilment?


Logistics, once seen as an essential but unglamorous part of retail, has in recent years become something of an industry poster child.

Business people

Comment: Inspire commitment in the workforce by promoting from within


When selecting new managers, look to your existing colleagues first – the grass is not always greener on the other side.

Carptright is updating its image, including introducing  a new logo

Comment: Wilf Walsh sets off on a magic carpet ride as profits rise


Until his surprise appointment as Carpetright boss, former HMV man Wilf Walsh was more associated with Inspiral than inspiring carpets.

Are there too many overpriced coffee shops?

Comment: Wake up and smell the overpriced coffee overkill


Coffee has long been seen as an easy way of making money by many retailers, but are we now afloat with the brown stuff?

Meerkat merchandise for sale at The Funky Fairy

Comment: How we’re using livestreaming app Meerkat to build our retail brand

By Vicki Stewart

Meerkat is a great way of telling your brand story and engaging with people. They see how we interact with customers and get to meet our staff.


Comment: A winning combination to support retail

By Helen Slaven

Planet Retail is combining with US-based company Retail Net Group to offer customers a wider portfolio of intelligence and analytics.


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