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Latest comment & blogs

US retailer Wayfair has been trialling YouTube\'s new ecommerce feature

Comment: Google has begun blurring lines between ecommerce and entertainment

By Jim Herbert

Google is allowing consumers to buy products from within YouTube ads as it sets its sights on Amazon and eBay’s ecommerce dominance.

Booker is buying the Budgens and Londis businesses from Musgrave

Booker’s Wilson ups convenience retail ante with Londis and Budgens deal


When Charles Wilson left Marks & Spencer to join Booker as chief executive in 2005, many observers’ eyebrows leaped in surprise.

Black Friday

It is time for the transparency of every-day low prices

By John Richards

Retailers run the risk of damaging their reputations, diminishing profits and alienating consumers by holding too many promotions

Harris + Hoole Stansted Airport

Comment: Tesco gets it right with its Harris + Hoole coffee shop


 In spite of the negative sentiment towards Britain’s largest grocer, Tesco still innovates and offers points of difference.

There are three steps to linking online and offline commerce

Comment: How to join the dots between in-store and online commerce

By Roberto Ugo

In-store and online shopping really do have more in common than you’d think and it’s a huge mistake to treat them like two completely unrelated endeavours.

DFS\' new flagship store in Singapore

Travel specialist DFS Group unveils store at Singapore's Changi Airport

By James Wilmore

Luxury travel specialist DFS Group has opened its largest global store: a wine, spirits and tobacco flagship at Singapore’s Changi Airport.

Asos launched in China 18 months ago

EBay Enterprise reveals how British retailers can make it big China

By Tobias Hartmann

China is a vast, competitive landscape, but British retailers willing to put in the time and effort can tame the dragon.

Marc Bolland was appointed Marks & Spencer chief executive in 2009

Will Marc Bolland have a fairytale ending at Marks & Spencer?


After years of disappointing the City, Marks & Spencer boss Marc Bolland was finally able to present a cheerful set of figures yesterday.

Focusing on customer service ensures loyalty

Many retailers still only pay lip service to true customer service

By Martin Newman

Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.

JD Sports Oxford Street

Blog: Helping sports retailers achieve their supply chain goals

By Mark Pettit

As the end of the football season approaches, sports retailers already need to consider their supply chains ready for next season.


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