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Lovehoney’s advertising campaign showed that whilst TV-viewing habits are changing, some of the rules of retail advertising remain the same.

Comment: Lovehoney’s third time lucky TV advertising campaign

By Richard Longhurst

Lovehoney’s advertising campaign showed that whilst TV-viewing habits are changing, some of the rules of retail advertising remain the same.

The Etail Power List of this year’s most influential retailers in ecommerce shows the industry and its leaders are changing faster than ever.

Comment: Etail Power List 2014 emphasises ecommerce evolution

By

The Etail Power List of this year’s most influential retailers in ecommerce shows the industry and its leaders are changing faster than ever.

Comment: How loyalty programmes are evolving to keep shoppers coming back

By Jan-Pieter Lips

Traditional schemes may be under strain but loyalty programmes can still give retailers an advantage.

Tesco must refocus on customers to restore its fortunes

Bryan Roberts’ verdict: To win again Tesco must put shoppers before margin

By Bryan Roberts

Tesco would do very well to remember that market share should not be seen as an objective – it should be viewed as an outcome.

To beacon or not to beacon, that is the question. As retailers roll out beacon technology, is it really enriching the customer experience?

Comment: Does beacon technology improve customer experience?

By Simon Hathaway

To beacon or not to beacon, that is the question. As retailers roll out beacon technology, is it really enriching the customer experience?

Following Tesco’s accounting scandal chief executive Dave Lewis must not lose sight of the struggling retailer’s long-term strategy.

Comment: Tesco’s CEO must not lose focus on core business

By

Following Tesco’s accounting scandal chief executive Dave Lewis must not lose sight of the struggling retailer’s long-term strategy.

Asos has promoted Nick Beighton to chief operating officer

Comment: Why Asos was right to promote Nick Beighton

By

There have not been many ‘lolz’ at Asos this year – the fashion etailer has been trolled by the City after a series of profit warnings.

Millennials\' shopping habits are influenced my new technology and social media

Comment: Is your retail model set up for baby boomers, not millennials?

By Andrew Busby

Bold, brash, impatient, demanding… the millennial is a new breed of customer.

Relatively few retailers have rolled out beacons

Comment: Why are retailers not rolling out beacons?

By Stephen Millard

Despite being billed as the next big thing in retail tech, uptake of beacons across the UK has been pretty slow. Why has this been the case?

Shoppers must feel confident when using their cards

Comment: Why data security breaches in the US should matter to UK retailers

By Kevin Burns

Another month, another two data security breaches – this time for Sears Kmart and now possibly Staples. But that’s just the USA’s concern, right?

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