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Latest comment & blogs

Dominos is allowing customers to order pizza by tweeting emoji

Retailers targeting Generation Y should take note of the emoji revolution

By Letitia Becher

Emoji is the UK’s fastest growing language and retailers must take heed of the latest means of communication being used by their young customers.

Policy changes post-election are ‘biggest threat’ to business, say retail chiefs

Lord Kirkham: Retailers should forget pollsters and trust their instincts


The general election result proved that it is right to follow your gut feeling, even if it contradicts expert opinion.

Amazon will now pay corporation tax in the UK

Amazon’s move to pay tax in the UK will keep bad feelings at bay


Amazon’s decision to launch a branch of its business in the UK so that it will pay more tax here is a canny move to keep customers onside.

US retailer Wayfair has been trialling YouTube\'s new ecommerce feature

Comment: Google has begun blurring lines between ecommerce and entertainment

By Jim Herbert

Google is allowing consumers to buy products from within YouTube ads as it sets its sights on Amazon and eBay’s ecommerce dominance.

Black Friday

It is time for the transparency of every-day low prices

By John Richards

Retailers run the risk of damaging their reputations, diminishing profits and alienating consumers by holding too many promotions

Harris + Hoole Stansted Airport

Comment: Tesco gets it right with its Harris + Hoole coffee shop


 In spite of the negative sentiment towards Britain’s largest grocer, Tesco still innovates and offers points of difference.

Booker is buying the Budgens and Londis businesses from Musgrave

Booker’s Wilson ups convenience retail ante with Londis and Budgens deal


When Charles Wilson left Marks & Spencer to join Booker as chief executive in 2005, many observers’ eyebrows leaped in surprise.

There are three steps to linking online and offline commerce

Comment: How to join the dots between in-store and online commerce

By Roberto Ugo

In-store and online shopping really do have more in common than you’d think and it’s a huge mistake to treat them like two completely unrelated endeavours.

DFS\' new flagship store in Singapore

Travel specialist DFS Group unveils store at Singapore's Changi Airport

By James Wilmore

Luxury travel specialist DFS Group has opened its largest global store: a wine, spirits and tobacco flagship at Singapore’s Changi Airport.

Asos launched in China 18 months ago

EBay Enterprise reveals how British retailers can make it big China

By Tobias Hartmann

China is a vast, competitive landscape, but British retailers willing to put in the time and effort can tame the dragon.


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