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La Senza’s administrators are set to shutter another 12 unprofitable stores, impacting 130 jobs.
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Facebook’s recent introduction of a ‘buy’ button, allowing users to buy advertised products without leaving the social network, is another step towards monetization of social networks.
In the era of the agile consumer, peoples’ lives have been transformed by technology. We think in the now, are open to novelty and innovation and will act quickly if bored, frustrated or enticed.
I recently watched a US episode of TV’s Undercover Boss and in it a boss of a large car manufacture was shocked by what he found.
Carrefour boss Georges Plassat has filled the grocer’s coffers over the past two years thanks to a rationalisation of its international assets, allied with improved performance in a number of markets.
As one in five high street shops potentially face closure by 2018, could digital wallets prove to be the tonic town centres need?
Phil Clarke’s departure from Tesco, while perhaps no great surprise, suggests that the retailer is further in the mire than we might have realised.
As observers of the retail industry and Tesco - one of the great retail success stories of UK Plc in recent times – what are we to make of today’s CEO change?
Big edge-of-town retailers’ have been under pressure for some time, but can they be attractive?
Sports Direct is the latest retailer to venture Down Under with an online tie-up with Australian etailer MySale and a smattering of stores in Oz and New Zealand in the offing.
We’ve come a long way since lengthy customer feedback paper surveys were introduced, and technological developments have transformed retailer and consumer communications.