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New Heights shuts its shops

Small empire: the retailer has 20 stores

Small empire: the retailer has 20 stores

Upmarket furniture retailer New Heights has shut all its stores, as speculation mounts about the future of the company.

New Heights, founded in 1999 by three Oxford graduates, has 20 stores in locations such as Bath, Bristol, Cambridge, Reading and Nottingham.

New Heights bought MFI's Sofa Workshop for £1.8 million in October 2006, which has 34 stores. The two fascias trade separately and all Sofa Workshop stores remain open.

New Heights is understood to have suffered from the flagging furniture sector. Its stores ceased trading on Friday and it is unclear whether the retailer will open them again.

Earlier this year, beds specialist Sleep Depot went into administration and both Land of Leather and ScS Upholstery have issued profit warnings recently.

A New Heights spokeswoman declined to comment.

There was no answer on the telephone at New Heights' head office or any of the retailer's stores when Retail Week contacted them today.

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Reader Response

Added: Friday, 16 May 2008 20:14 BST
Anonymous, Guildford, United Kingdom

i think there is more to this that meets the eye. someone should talk to the directors about how this has happened and why they were still taking web orders and payments when they knew people wouldn't receive goods. not good and needs investigating.


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Added: Tuesday, 13 May 2008 08:50 BST
Anonymous, sheffield, United Kingdom

Very disappointing, and annoying. Only a few days ago they contacted me to take a final payment prior to delivery on 12th May.
The delivery company, Pacemaker, refused to deliver because they said they were not going to get paid for doing so.
Frustration continued as no one answered or returned calls, and thay haven't had the courtesy to put a message on their phone-line informing customers of the position.


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